Develop an AI/ML-driven system for topic clustering/modelling to enable auto-categorisation of received grievance reports for sharing of the same with last-mile officers concerned.
Source
- Data-driven Citizen Grievance Redressal Hackathon 2024 (opens in a new tab)Problem StatementsHackathon began: 2 Jan 2024
Source summary
Use AI/ML topic clustering to categorise citizen grievances and route them to the relevant last-mile officers. The source also allows mechanisms to share reports with registered officials and monitor their progress, not just a classifier detached from the redressal workflow.